Description

This role will be responsible for facilitating the implementation of the 2^nd Line Operational Risk Management framework and associated requirements for Technology Risk within Business and Commercial Banking

Key Responsibilities

Provide partnership for and support, oversight and challenge of Business and Commercial Banking's Operational Risk Management strategy for Technology Risk. The individual would be required to perform the following: 

• Promote operational risk management awareness and training within the business unit
• Facilitate the identification and assessment of risks
• Ensure that operational risk data is complete, accurate, and timely, in accordance with operational risk policies
• Record and maintain evidence of the operational risk management practices and actions within the business units
• Facilitate the identification, recording and reporting of internal risk events and manage the quality of internal risk event data recorded in the Operational Risk System to ensure it meets the standards in terms of accuracy, completeness and timeliness
• Ensure that internal risk event reconciliations are completed
• Facilitate and oversee operational risk assessments across appropriate areas of the business, ensuring risk assessments are conducted in a structured, consistent, and objective manner in alignment with the operational risk management framework
• Engage with BU Management on operational risk exposures and provide recommendations regarding mitigation
• Facilitate the monitoring of risk exposures, and timely management of action plans
• Collaborate with business to develop, track and maintain key risk indicators to monitor the risk and control environment
• Validate action completion and issue resolution before closure and reassess related controls/residual risks where necessary
• Develop procedures, in conjunction with other assurance providers, to monitor the effectiveness of controls
• Facilitate the recording and approval of formal risk acceptances, and monitor and report the risk exposure level within the risk acceptance period
• Participate in and contribute to policy and practice reviews to ensure that the management of operational risk remains relevant and appropriate
• Recommend appropriate risk appetite thresholds within their business unit in line with the Group's risk appetite methodology. 
• Facilitate the scenario development, assessment, and quantification to support the ICAAP process.
• Represent operational risk in product developments and in business change.
• Liaise with the Operations and Technology communities and provide risk expertise in process designs/modifications
• Engage with other assurance providers (e.g., Internal Audit, Compliance, Operational Resilience) to ensure that an effective risk and control framework is in place
• Produce aggregated reports that are complete, accurate and timely to stakeholders
• Escalate operational risk exposures to BU Management and the independent Group Operational Risk function and provide recommendations regarding mitigation
• Report operational risk exposures to relevant operational risk governance forums/committees within the business units
• Report instances of non-compliance with operational risk policies, as outlined in the relevant documents, to the appropriate operational risk governance forum
• In consultation with the relevant business owners and the Business and Commercial Banking's Business Continuity Coordinator, ensure that adequate business continuity management practices are in place
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• Interact with the relevant business unit, including attendance at the relevant meetings to provide advice and assist in the identification of relevant risks and controls. In addition, attendance and input into the various BU and Group governance committees and forums

Qualifications, Experience and Skills

• Relevant degree
• Risk management certification would be an advantage
• A minimum of 5 years' relevant operational risk experience or relevant experience within the financial industry
• Technology Risk/IT Audit or similar experience
• Risk related knowledge of banking processes and systems
• Technical knowledge of hardware and software security products
• Technical knowledge of technology systems, applications, and databases
• Relevant business bank experience would be advantageous, especially lending and transactional experience
• Ability to manage stakeholders and build strong relationships
• Facilitation skills in order to conduct workshops and relevant meetings
• Analytical skills with the ability to draw logical conclusions from vast amounts of data and information
• Excellent attention to detail
• Effective time management, ability to work under pressure and ability to prioritise
• Excellent verbal and written communication skills
• Understanding of the regulatory requirements within a bank and an in-depth knowledge of the operational risk regulations
• Ability to work in a matrix environment with interfaces to multiple teams/reporting lines

• Proficiency in using AI-enabled productivity tools, such as Copilot, to improve efficiency, generate insight and support decision-making. Applies critical thinking and sound judgement when interpreting outputs, remains accountable for the quality and accuracy of their work

What We Value

At Investec we seek creative, talented people with passion, energy and stamina, who collaborate unselfishly.

We are committed to diversity and inclusion when recruiting internally and externally.