Description

The Head of Card Product in Business and Commercial Banking (BCB) will be responsible for leading the strategy, development, and management of the bank's juristic card products CVP, both issuing and acquiring. This role requires a deep understanding of the payments landscape, customer needs, and emerging trends, and, a comprehensive understanding of the entire value chain, as the candidate will be instrumental in building the card business from the ground up in BCB. The ideal candidate will drive innovation, enhance customer experience, and ensure the bank's card products remain competitive and compliant with regulatory standards.

Key Responsibilities

•    Business Establishment: Lead the creation and implementation of the card business within the BCB business unit while working closely with the Investec Card Team. Develop a comprehensive understanding of the entire card product value chain, from infrastructure setup to customer delivery.
•    Strategic Leadership: Develop and execute the card product strategy aligned with the bank's overall objectives. Identify and evaluate new opportunities for product development and enhancement.
•    Product Management: Oversee the lifecycle of card products, from concept to launch and ongoing management. Ensure products meet customer needs and regulatory requirements.
•    Cross-Functional Collaboration: Work closely with internal teams, including marketing, operations, risk, compliance, and IT, to deliver seamless product experiences. Liaise with external partners, such as payment networks and technology providers.
•    Market Analysis and Innovation: Conduct market research to identify trends and customer preferences. Drive innovation by integrating new technologies and features into card products.
•    Performance Monitoring: Set and track key performance indicators (KPIs) for product success. Analyse product performance data to inform strategic decisions.
•    Team Leadership: No direct reports in the short term. Foster a culture of continuous improvement and innovation with the matrix teams that support this role.

Qualifications, Experience and Skills

•    Bachelor's degree in business, Finance, or a related field (master's preferred).
•    Minimum of 5years experience in card product management, including both acquiring and issuing.
•    Proven track record of leading successful product strategies and teams.
•    Strong understanding of the payments industry and regulatory environment.
•    Excellent analytical and problem-solving skills.
•    Exceptional communication and interpersonal skills.
•    Ability to work effectively in a fast-paced, dynamic environment. Proficiency in using AI-enabled productivity tools, such as Copilot, to improve efficiency, generate insight and support decision-making. Applies critical thinking and sound judgement when interpreting outputs, remains accountable for the quality and accuracy of their work.

What We Value

At Investec we seek creative, talented people with passion, energy and stamina, who collaborate unselfishly.

We are committed to diversity and inclusion when recruiting internally and externally.