Description

The Account Services Platform delivers the core technical capabilities for account-based and transactional banking services in the UK. The team is responsible for reconciliation, reporting, financial controls, and accurate financial representation of client transactions, while working in an agile, delivery-focused environment with close collaboration across channels, operations, risk, and finance. 

The Technical Product Owner – Account Services Platform leads the vision, strategy, and roadmap for the UK transactional banking platform, delivering secure, scalable, and compliant account services. The role drives product value by balancing customer needs, business priorities, regulatory requirements, and technology modernisation, while providing strategic leadership, people leadership, and coaching to cross-functional teams across the UK and South Africa. It also fosters strong stakeholder relationships, promotes collaboration, and ensures successful product delivery and continuous platform evolution. 

Key Responsibilities

As Technical Product Owner, you will: 

• Define, own, and communicate the product vision, strategy, roadmap, and measurable outcomes aligned with the Bank's strategic objectives. 

• Own the end-to-end product lifecycle, from discovery and prioritisation through delivery, adoption, and continual optimisation. 

• Establish and manage a value-driven product backlog, balancing customer value, commercial priorities, regulatory requirements, operational resilience, and technical debt. 

• Translate business strategy into product capabilities by working closely with Engineering, Architecture, Operations, Risk, Finance, and Commercial Banking. 

• Lead Agile planning and product governance activities to ensure alignment across delivery teams and strategic initiatives. 

• Define and monitor product success through KPIs, OKRs, customer insights, and delivery metrics, using data to inform product decisions and investment priorities. 

• Drive platform modernisation by supporting API-first, event-driven, and cloud-native product capabilities. 

• Identify and manage strategic risks, dependencies, and delivery impediments to ensure successful business outcomes. 

• Build and maintain strong relationships with senior stakeholders and third-party technology vendors to influence product direction and investment decisions. 

• Lead organisational change by communicating product strategy, supporting business readiness, and driving successful adoption of new capabilities. 

• Coach and mentor Product Owners and Business Analysts, promoting product management best practices and continuous capability development. 

Qualifications, Experience and Skills

• Significant experience in Product Management or Product Ownership within the Financial Services or Banking sector. 

• Proven experience delivering large-scale core banking or transactional banking transformation initiatives. 

• Strong understanding of core banking platforms, APIs, event-driven architecture, microservices, integration patterns, and modern technology platforms. 

• Experience defining product strategy, managing product roadmaps, and delivering measurable business value. 

• Strong Business Analysis capability, including business process modelling, data modelling, API specifications (Swagger/OpenAPI), and requirements management. 

• Experience delivering technology change within highly regulated environments. 

• Strong knowledge of Agile product delivery, product lifecycle management, DevSecOps, and continuous delivery practices. 

• Excellent communication, stakeholder management, negotiation, and influencing skills. 

• Demonstrated ability to lead cross-functional teams and manage complex dependencies within a matrix organisation. 
• Strong analytical, strategic thinking, and decision-making skills. 
• Proficiency in using AI-enabled productivity tools, such as Copilot, to improve efficiency, generate insight and support decision-making. Applies critical thinking and sound judgement when interpreting outputs, remains accountable for the quality and accuracy of their work

Personal, Behavioural & Cultural Expectations

• Customer-focused with a strong commitment to delivering measurable business outcomes. 

• Demonstrates strategic thinking, sound judgement, and resilience when managing complexity and competing priorities. 

• Builds trusted relationships through collaboration, emotional intelligence, and effective communication. 

• Leads through influence, empowering teams and fostering accountability in a matrix environment. 

• Champions innovation, continuous improvement, and a culture of learning and knowledge sharing. 
• Acts with integrity, professionalism, and a strong commitment to governance, risk management, and operational excellence. 

What We Value

At Investec we seek creative, talented people with passion, energy and stamina, who collaborate unselfishly.

We are committed to diversity and inclusion when recruiting internally and externally.